Last Updated 10th March, 2018
AutoPitch provides its users with the ability to the build their business by connecting to prospects with a targeted message, via the AutoPitch website and domain name offered from time to time (collectively, the “Website”) and/or the AutoPitch mobile application (the “Application” and together with the Website, the AutoPitch Service”). The AutoPitch CRM is owned and operated by AutoPitch, Inc., a Delaware corporation (“AutoPitch”, “we” or “us”).
We are always ready to address your questions and concerns regarding this policy and our privacy practices. If you would like to contact customer service, please contact us via [[email protected]].
Types and Uses of Collected Information. AutoPitch collects two types of information about you:
Personally Identifiable Information. Personally, Identifiable Information is information that identifies a specific person. When you engage in certain activities via the AutoPitch, including but not limited to creating an account, sending feedback, or otherwise participating in the AutoPitch (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your name, address (including zip code), email address and/or telephone number. When you enroll in the Marketjoy Service, we may also ask you to provide us with additional information, such as credit card information or information about your customers (in order to use the AutoPitch). Depending on the Identification Activity, some of the information we ask you to provide may be identified as mandatory and some identified as voluntary. If you do not provide mandatory information for a particular Identification Activity, you will not be permitted to engage in that Identification Activity with the AutoPitch. Depending on the Identification Activity, AutoPitch may not re-ask you for Personally Identifiable Information if such are already stored with us.
We use Non-Personally Identifiable Information to troubleshoot, administer the AutoPitch, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers to measure the overall effectiveness of our products and services.
The Release of Personally Identifiable Information. We will not sell or share your Personally Identifiable Information with other parties except as provided below:
- Single Sign-On You can log in to our Site using sign-in services such as Google’s OAuth and Microsoft 365 OAuth. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form or create your account.
- Google Analytics Please note that we use Google Analytics cookies for data analytics purposes, and you can find more information on how Google uses data from these cookies at google.com/policies/privacy/partners. You can visit www.youronlinechoices.eu to opt-out of cookies relating to behavioral advertising. If you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice. A flash cookie remains after you close your browser and will be accessed every time you use our platform. You should visit Google’s website at https://tools.google.com/dlpage/gaoptout/ to learn more about flash cookies and modify those settings. Please note that if you delete or choose not to accept cookies from us, you will lose some functionality of the Service. To clear all other cookies please go to the settings in your browser.
- Google’s OAuth We receive and store any information you knowingly provide to us. When you use Google account to create a new AutoPitch account (using Google’s OAuth authentication method), thereby providing us with access to your Google account, including but not limited to email, Contacts, and Calendar. Although the OAuth authentication provides broad access to your Google account, AutoPitch accesses and stores a subset of data from your Google account, including name, email address, calendar content, contacts, and company domain directory, to provide you with our Services. AutoPitch allows you to connect our Services to your various third-party email accounts (such as Gmail) for the purpose of sending email and for us to check your inbox for replies and bounces. We require a small set of permissions on your third-party email account to be able to do this and will only use it for the purpose of providing you with our Services or for diagnosing issues related to your third-party email account. AutoPitch will not use your email account
- Authorized Third Party Service Providers. AutoPitch may provide products and services through third parties. These “Third Party Service Providers” perform functions on our or your behalf. You or We may share your Personally Identifiable Information with such Third Party Service Providers to fulfill orders, move data in or out of the AutoPitch, analyze data, operate the AutoPitch, troubleshoot and provide customer service. We may also provide personal information to individuals and companies with whom we have business relationships and may share your information with Third Party Service Providers to accomplish our administrative tasks. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
- Release of Non-Personally Identifiable Information. We may disclose or share Non-Personally Identifiable Information with Third Party Service Providers and the general public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the AutoPitch. We may also publish this aggregated information for promotional purposes. Such data is collected on our behalf and is owned and used by us.We may use Third Party Service Providers to serve ads when you participate in the MarketJoy Service. These companies may use Non-Personally Identifiable Information about your visits and use of the MarketJoy Service, and visits to other websites or locations in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
- Updating Information. If you are enrolled in the AutoPitch, you may change any of your Personally Identifiable Information by logging into your account and accessing the [ “User Profile Page” section of the MarketJoy Service]. We encourage you to promptly update your Personally Identifiable Information if it changes, as out-of-date Personally Identifiable Information may negatively affect the quality of your AutoPitch experience.
- Choices on Collection/Use of Information. You can always choose not to provide certain information, although a certain level of information is required to engage and participate in the AutoPitch. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a your activity on the AutoPitch, and include but are not limited to emails regarding your account, requests or inquiries, and purchases of products and services. If you do not want to receive promotional emails from us, you may elect to opt-out of receiving promotional emails at any time after registering by e-mailing us at [[email protected]] or by hitting the “unsubscribe” button at the bottom of any of our e-mails.
- Security of Information. You can access your Personally Identifiable Information via the AutoPitch with your password and username. This password is encrypted. We advise against sharing your password with anyone. If you access your account via a third-party site or service, you may have additional or different sign-in protections via that third-party site or service. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-in mechanisms appropriately and limiting access to your computer, browser, or mobile device by signing off after you have finished accessing your account. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. In the event that we believe that the security of your information may have been compromised, we may seek to notify you of that development. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We may encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. However, no data transmission can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies that do the same, we cannot guarantee the security of any information transmitted to or from or via the Marketjoy Service, and we are not responsible for the actions of any third parties that may receive any such information.
- Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of the AutoPitch, or we may allow our Third Party Service Providers to use these devices on our behalf. When you access the AutoPitch or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on the MarketJoy Service, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our marketing partners for the same purposes.
- Privacy Settings. As a user, you may have limited access to privacy settings. These settings help hide information you wish to share with other users and/or the public. It is up to you to select the appropriate privacy settings. If you don’t agree with the available privacy settings, please stop using the AutoPitch.
- Public Areas. We may provide areas of the AutoPitch where you can publicly post information about yourself or can communicate with others such as on forums. This information may be accessible by other users and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any content or providing anything that could be deemed personal information.
- Notice of Privacy Rights to California Residents. California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“COPPA”) and the California Business and Professions Code. As required by COPPA, we will provide you with the categories of Personally Identifiable Information that we collect through the Autopitch and the categories of third-party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. COPPA further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or physical mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with our marketing partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
- Children. The AutoPitch are not directed to people under the age of 13. If you become aware that your child has provided us with personal information without your consent, please contact us at [[email protected]]. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.